SLAB SPACE


Quarry Owners, Stone Processors and Exporters of Quality Granite Blocks and Slabs operating out of South India.

Overview

Slab Space India and Co are quarry owners, stone processors and exporters of quality granite blocks and slabs operating out of South India. Operating since 2016, Slab Space is headed to tackle international markets, supplying distributors and fabricators with their high-quality products, processes, and supervision.

Client

Slab Space India and Co

Industry

Export

Services

  • CRM Services
  • Branding Services
  • Photography Services
  • Pay Per Click
  • Graphic Design Services
  • ERP Services
  • Website Development
  • SEO Services

Opportunity

We discussed the expectations and requirements of the client while explaining what we could do for them. After many meetings and discussions, we arrived at a set of services that we could offer to Slab Space that would prove useful to them.

Branding & Graphic Design

Logo, Branding Kit, Promotional Brochure

Slab Space was looking for a relaunch into the digital age. The first step we took towards this was a fresh step in terms of branding and identities. We designed their new logo as a slab themed word mark keeping in mind the nature of their business. We redesigned the entire branding kit with a clean, minimalistic feel. We developed promotional materials such as brochures, pamphlets and other marketing materials for the brand.

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Website Design & Development

Photography, Content, SEO, Development, UI, UX, Hosting on AWS with HTTPS

With the digital revamping going on, the next step was to develop a website for the organisation. It would function as a landmark for potential customers who might want to learn about the brand. We developed the website in line with what the client required. The client had specified their requirements for the website as a simple information site showcasing details such as available stock, brand information, and contact details.

Starting from scratch we wrote the code and the content for a fully responsive dynamic site for Slab Space in forty-five days.

We conducted a product photography session, producing images for the website. Since we were involved in the website building process right from the start, we could incorporate the required UI, UX, and SEO standards for the website without any issues.

Lead Generation and Maintenance

PPC, Live Chat, Web Analytics

Potential customers can come across the brand in a variety of ways, and the website has been designed to identify and document all possible customers. They could find the website through the pay per click (PPC) marketing campaigns that we set up. Customers who chat on the website are automatically saved as a lead and could be converted to a contact or an account when they convert. Such leads get saved for that particular month’s campaign.

To make use of all such leads, the campaigns and the chat settings are fine-tuned to calculate the leads from factors of website activity such as time spent on a page, the number of repeat visits, or even the interaction through the live chat feature. Supported by such valuable data, the team can convert the potential customers into a contract or an account.

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Customer Relationship Management

We have set up customised Zoho’s CRM services for the organisation based on the understanding of the business workflow and client interaction. We have also built custom ERP apps using Zoho Creator to enable easy and efficient functioning. Apart from just setting up these services, we also help with the maintenance of these software systems and mobile applications. We constantly work with the client to train and support them to keep the CRM system in place thereby providing solutions to any flaw or bug that may arise.

Apps for Enterprise Resource Planning

ERP, Team Collaboration

We made enterprise resource planning ERP easier for Slab Space by moving it to a mobile application. Procuring stocks, maintaining inventory, a portal for customers, order booking, and vendor documentation have been made easier to handle using the mobile app for ERP. Even emailers for new products and payment reminders can be set up as per the customer’s requirements. We don’t stop with just the app implementation, we continue to test the ERP apps and collect feedback from the users to provide necessary upgrades. We realised the necessity to build professional communication systems, both within and outside of the organisation. A company email was then set up to facilitate professional communication with the customers, while Zoho Docs and Chat were used to fulfil the requirement within the teams. These tools have enabled them to collaborate in a more methodical manner.

HR Apps & Accounting Services

We have set up customised Zoho’s CRM services for the organisation based on the understanding of the business workflow and client interaction. We have also built custom ERP apps using Zoho Creator to enable easy and efficient functioning. Apart from just setting up these services, we also help with the maintenance of these software systems and mobile applications. We constantly work with the client to train and support them to keep the CRM system in place thereby providing solutions to any flaw or bug that may arise.

OTHERS
HOLY GRILL