Zoho Implementation & Consulting
Sixty One Steps: Your trusted Zoho Partner | Helping 100+ Businesses Worldwide Succeed with Zoho Solutions
As a Zoho Authorized Partner, we specialise in helping companies unlock the full potential of Zoho’s robust suite, tailoring each application to address unique industry needs. We are an end-to-end provider of Zoho implementation services, including consulting, design, implementation, and support.
Find the Right Zoho Solutions for your Business
Being a Zoho Partner means we’re authorised to guide businesses through every step of their Zoho journey—from initial consultation and setup to ongoing optimisation. Our Zoho Consulting services revolve around understanding your workflows, identifying pain points, and recommending the right mix of Zoho applications. Whether you’re just starting with Zoho CRM or looking to implement a full-scale Zoho One rollout, our certified consultants ensure a smooth transition and maximum ROI.
Zoho Authorised Partner
Tailored Solutions
Expert Guidance
Ongoing Support
Cost Efficiency
Use cases
SMB Growth
Enterprise Transformation
Vertical Specilization
Zoho CRM is at the heart of many organisations. It is a powerful tool that helps businesses capture leads, track deals, and nurture customer relationships. Beyond standard CRM features, Zoho offers specialised Sales Solutions like Zoho SalesIQ (for live chat and visitor tracking) and Zoho Motivator (for sales gamification). These solutions boost sales performance by unifying customer data, automating follow-ups, and providing actionable insights.
Zoho CRM - Sales & Marketing
Centralised Lead Management
Sales Automation
Analytics & Reporting
Integration with other Zoho Apps
Use cases
Startup Ecosystem
SMB Operations
Global Enterprises
Zoho One is often called the “operating system for business,” encompassing over 40 integrated applications covering sales, marketing, finance, HR, and more. This all-in-one suite centralises data and processes under a single sign-on, eliminating the hassle of juggling multiple software licenses and logins. With Zoho One, you can unify everything—from CRM and bookkeeping to employee management—within a cohesive ecosystem.
Zoho One - The OS of Business
Unified Platform
Streamlined Data flow
Scalability
Cost Saving
Use cases
Startup Ecosystem
SMB Operations
Global Enterprises
Zoho Books is the flagship accounting application in the Zoho ecosystem, providing comprehensive finance management capabilities such as invoicing, expense tracking, and tax compliance. Beyond Zoho Books, Zoho offers an array of Finance Solutions, such as Zoho Inventory, Zoho Subscriptions, and Zoho Expense. These tools collectively address the entire financial workflow, from purchase orders and invoicing to reconciliations and advanced financial reporting.
Zoho Books - Accounting & Finance
End-to-End Financial Visibility
Automation of Routine Task
Tax Compliance
Seamless Integration
Use cases
Subscription based Businesses
E-commerce Accounting
Project-Based Firms
Zoho Desk is a customer support platform designed to handle tickets, queries, and feedback across multiple channels—email, phone, chat, and social media. Alongside Zoho Desk, you can tap into complementary Customer Support Apps like Zoho Assist (remote support) and Zoho Lens (augmented reality troubleshooting). This unified approach ensures you maintain high-quality support experiences, regardless of where or how customers reach out.
Zoho Desk - Ticketing
Omnichannel Support
Intelligent Ticket Routing
Self-Service Portals
Performance Metrics
Use cases
Technical Support
Field Services
E-commerce Returns
Zoho People is a cloud-based HR management system that simplifies and automates the entire employee lifecycle—from recruitment and onboarding to performance evaluations and payroll integrations. Additional HR Solutions like Zoho Recruit and Zoho Payroll expand these capabilities, creating a holistic ecosystem that addresses every HR function.
Zoho People - HRMS
Centralized Employee Data
Streamlined HR Processes
Performance Management
Compliance & Security
Use cases
Recuitment Workflow
Employee Self-Service
Global HR Management
With hands-on experience across Zoho’s suite and a strong focus on automation, we help streamline complex business processes efficiently. As Zoho implementation partners, we apply our expertise across Zoho One Projects — from design and integration to compliance and controls — ensuring every solution is thoughtful, scalable, and aligned with your goals.
– Arun Prabhu (Co-Founder of SOS)
What our clients say
Partnering with Sixty One Steps for our Zoho One implementation has been a game-changer. They helped us unify CRM, Projects, Finance, and HR under a single platform — eliminating data silos and manual reporting. Their technical team understood our architecture deeply and handled integrations with precision. Today, our operations are smoother, and cross-department collaboration has improved significantly.
CTO
Mid-Market Technology Firm
We needed an HR system that could manage the full employee lifecycle — from onboarding to payroll — while aligning with our IT and data policies. Sixty One Steps implemented the complete Zoho HR Suite and customized it to fit our organization perfectly. The automation of attendance, approvals, and performance workflows has improved efficiency across departments. It’s made HR both strategic and seamless.
CIO
Logistics & Infrastructure Company
Sixty One Steps built a custom Zoho Creator application that transformed how we handle daily operations. What once took hours in spreadsheets is now automated and accessible from anywhere. Their team understood our business challenges and turned them into intuitive solutions within the Zoho ecosystem. It’s flexible, scalable, and has grown with our business needs.
Founder & Business Owner Professional Services Firm
Zoho One is a comprehensive suite of more than 45 apps that can help you streamline your business operations more efficiently and effectively, regardless of location or time zone. It’s an all-in-one solution for achieving digital transformation for your organization, complete with multiple apps for each department. By combining innovation, business acumen, and technology, we’re developing a new approach that positions you for success and prepares you for competition.
A Zoho implementation specialist is a must if you want to grow your business and leverage many of the available features and integrations.
As Zoho Partners in Chennai, we have helped multiple brands implement Zoho applications that have enabled them to streamline processes, automate daily routine tasks, generate leads, qualify them, and assign them to the sales team as Minimum Qualified Leads using the correct process.
Why Partner with Sixtyonesteps
At SixtyOneSteps, we begin by gaining a deep understanding of your business processes, challenges, and goals. Based on this insight, we recommend the most effective methods, tools, and best practices to implement the applications your business needs to grow. Our work doesn’t stop at recommendations—we provide hands-on consultations, seamless implementation, and personalised training to ensure you and your team feel confident with the new systems. With ongoing support and guidance, we stand by you every step of the way—until you’re fully equipped to move forward independently.
Zoho Implementation process
✔ We start with business analysis when creating a custom application or customising an existing application for internal use. We then hold individual or group interviews with stakeholders to collect or elicit their requirements.
✔ Interpret the requirements, including conflicting ones, and prioritise them to deliver the most demanded functionality first.
✔ Present the prioritised business, functional and system requirements in a detailed report and finalise the aligned vision of the business and technological aspects of the application from the respective business heads.
✔ Stay in touch with the admin users throughout the project to maintain the changing or arising requirements.
✔ Prepare and process SOWs, SLAs, NDAs, and Contracts as the company expects.
Frequently asked questions
We provide consulting for the entire suite of Zoho solutions, including Zoho CRM, Zoho Books, Zoho One, and industry-specific modules for HR, sales, accounting, and more.
Zoho CRM and Books streamline your lead tracking and accounting processes, accelerating sales cycles and improving operational efficiency.
Yes, we offer vertical-specific customizations and automation to meet specialized requirements for sectors like real estate, healthcare, and education.
Our services include workflow consulting, system configuration, integration with other tools, user training, and ongoing support.
Enterprises gain unified data access across departments, advanced automation capabilities, and reduced process silos.
We provide continuous training, troubleshooting, updates, and process optimizations to ensure sustained success.
Absolutely; Zoho scales flexibly to support the needs of both startups optimizing growth and large organizations seeking digital transformation.
Most clients start experiencing improved efficiency and streamlined operations within weeks, with ongoing benefits as the system is optimized.