About Sixty One Steps
Process first. Then the technology. Then AI, where it pays off.
We are a Chennai-based team that has implemented Zoho, AWS and Microsoft for growing businesses for more than 10 years. Today we add AI to the workflows we already know how to run: one workflow at a time, with a live demo before you pay.
10+
Years in business
150+
Clients served
100+
SaaS implementations delivered
7+
Countries served
Our story
We came from the business side, not software sales.
Arun Prabhu and Kalpana founded Sixty One Steps in Chennai over a decade ago. Kalpana came from banking operations at RBS and Bank of America, where a skipped step shows up in the numbers. Arun came from the customer side, with eight years in support, marketing and CRM roles at CSS Corp, IDP Education and Sify.
That shaped how we work. Software rarely disappoints because of the tool. It disappoints because nobody mapped who does what, where the data lives and where time is lost. So every engagement starts there.
The same thinking drives our AI work. An AI agent is only useful when it is attached to a real workflow, with clear rules and a person reviewing what matters.
We also build Squad HR, our own HR software for Indian SMEs. Shipping and supporting our own product keeps us honest about what it takes to make software work after go-live.
Why "Sixty One Steps"?
The idea for the business took shape in a building with no lift. Reaching it meant climbing 61 steps. The name stuck, and so did the habit of getting somewhere one step at a time.
What we hold to
Six rules we work by, on every project.
Process before tools
We map how the work runs today before recommending any platform, AI included.
Built on what you already pay for
Zoho, AWS and Microsoft systems you already have, used properly, before anything new is bought.
Proof before payment
You see a working demo of your own workflow before any financial commitment.
One step at a time
One workflow first. Prove it, roll it out, then take the next step.
People stay in charge
AI agents get a defined job, clear rules and human review. AWS builds run in your own AWS account.
We stay after go-live
Support, monitoring and the next improvement, from the team that built it.
How an engagement runs
Four steps, and you see results at the third.
01
Map one workflow
How the work runs today, who is involved and where time goes.
02
Connect your systems
Zoho, AWS or Microsoft, built on what you already have.
03
See a live demo
A working demo of your workflow before any payment. For AI work, usually within 1–2 weeks.
04
Scale what works
Roll it out, monitor it, then take the next step.
Platforms
Partners on the platforms you already run.
Certified Zoho Partner
Zoho
Zoho One, CRM, Books, People and Creator: consulting, implementation, custom development and support.
View partnership →AWS Partner
AWS
Serverless applications, data platforms and generative AI on Amazon Bedrock, built in your own AWS account.
View partnership →Microsoft Partner
Microsoft
Microsoft Dynamics 365 business applications, set up and connected to the rest of your systems.
View partnership →Team
The people you will work with.
A hybrid team based in Chennai. The people who scope your project are the people who build and support it.
Arun Prabhu
Co-founder & Director
Leads CRM implementations, key client accounts and project delivery. Before SOS: support, marketing and CRM roles at CSS Corp, IDP Education and Sify.
Kalpana
Co-founder & Director
Leads client implementations and the delivery team, and oversees finance, HR and operations. Also co-founder of Squad HR. Before SOS: commissioning editor at Pearson, then banking operations at RBS and Bank of America.
Abhinandan
Product Manager
Logeswari
HR Process & QA
Yokesh
Developer
Sai Gnaneeshwari
Developer
Meena
Developer
Sanjay R
Developer
Samuvel P
QA & Testing
Rajagopal
QA & Testing
Sucheta Srivatsan
Marketing Associate
Dania
Business Development