Sixty One Steps

Microsoft Dynamics 365 Setup, Migration & Global IT Support

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A multinational environmental logistics company managing port-based waste processing and compliance operations across multiple time zones faced growing challenges in maintaining consistent IT performance and data management across regions.


Project Description

Their existing ERP system was fragmented, leading to manual data handling, disconnected reporting, and limited operational visibility. With expansion into new markets, the company needed a scalable, cloud-based solution that could unify global operations, streamline processes, and provide seamless IT support around the clock.

Sixty One Steps partnered with the organization to design and implement a customized Microsoft Dynamics 365 environment optimized for multi-region operations.

Solution & Implementation



The engagement included:

  • Comprehensive system audit to assess current workflows and map data dependencies.
  • End-to-end migration of finance, operations, and HR data to Microsoft Dynamics 365.
  • Integration with Microsoft 365 and Power BI for real-time analytics and business insights.
  • Automation of workflows to standardize reporting, approvals, and communication.
  • Multi-timezone IT support framework with proactive monitoring and remote assistance for all regions.


Our team provided on-demand remote IT consultation and maintenance, ensuring continuous operations and fast issue resolution without downtime.

Sixty One Steps partnered with the organization to design and implement a customized Microsoft Dynamics 365 environment optimized for multi-region operations.

Outcome

 

The newly implemented Dynamics 365 ecosystem transformed the company’s IT infrastructure into a unified, intelligent, and scalable platform.

Key outcomes included:

  • 30% faster reporting cycles powered by automated, real-time dashboards.
  • Improved collaboration across teams and regions through unified systems.
  • Enhanced reliability and uptime supported by 24/7 remote IT support.
  • Future-ready digital infrastructure equipped to scale as the company grows globally.


Today, the organization operates with greater agility, efficiency, and confidence — backed by a resilient, cloud-driven foundation.