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Sixty One Steps

Custom AI Agent Development

Custom AI agents built around your work

Give an agent a defined job, the right context, and clear boundaries. Sixty One Steps helps design and develop AI agents that fit your workflows and connect with the systems your team already uses.

Designed around your workflows and business rules
Connected to the systems your team already uses
Tested before rollout, with human review built in
Live demobefore you pay anything
Zoho · AWS · Microsoftplatform partnerships
Testedagainst expected and unusual scenarios
What every agent we build hasOur design checklist
1

A defined job, with clear boundaries

Scope
2

Access only to approved data and systems

Access
3

Rules for what it may do, and permissions

Controls
4

A reliable handoff when a person needs to decide

Human review
Requirements are agreed before development begins
WHAT AN AGENT NEEDS

Designed for the way your business operates

A useful agent needs more than a prompt.

The right information

Access to appropriate information, and nothing it shouldn’t see.

Clear rules

Rules for what it may do, and what it may not.

A way to handle uncertainty

What it does when it isn’t sure, instead of guessing.

A reliable handoff

A clean route to a person when they need to make the call.

We work with your team to define those requirements before development begins.

WHAT WE BUILD

Development and integration

Development and integration can include:

Workflow and behaviour design

The steps the agent follows, what it does at each one, and when it stops.

System connections

Connections to your CRM, helpdesk and business systems through their supported APIs.

Rules and approvals

Business rules, permissions, and the steps that need a person to approve.

Realistic testing

Tasks and edge cases drawn from your own work, run before rollout.

Deployment and optimisation

A rollout plan, monitoring, and improvements based on how the agent is used.

OUR PROCESS

Our delivery approach

We clarify the task and boundaries first. Then we design the workflow and integrations, test the agent against expected and unusual scenarios, and plan deployment with the right monitoring and human review.

01

Clarify the task

What the agent is for, and the boundaries it must work within.

Key deliverables

Task definitionBoundaries
02

Design the workflow

The steps, rules and integrations the agent relies on.

Key deliverables

Workflow designIntegration plan
03

Test it properly

Against expected tasks and unusual scenarios, before anyone relies on it.

Key deliverables

Test scenariosEdge cases
04

Deploy with oversight

A rollout plan with the right monitoring and human review.

Key deliverables

Deployment planMonitoring and review

Practical AI, connected to your business

Sixty One Steps works across AI automation, custom software, and business-system integration. We start with your processes and existing tools, then define the data, rules, integrations, and human decisions an implementation requires.

FAQ

Got questions? We have answers

Can an AI agent work with our current systems?

We assess the systems and integration options during discovery. The approach depends on your platforms, available APIs, data access, and security requirements.

Will the agent make decisions without approval?

Approval rules are part of the design. Actions can require human review where the business process calls for it.

We’re not sure which workflow to start with. Where do we begin?

Start with our agentic AI consulting assessment. In 1–2 weeks it identifies a suitable first workflow, scopes a pilot and ends with a live demo, before development begins.

When do we pay?

You see a live demo before any payment.

Have a job for an agent?

Tell us the task, the systems involved, and where a person needs to stay in the loop. We’ll help scope what to build.