Automate the repetitive steps in a process, such as capturing information, updating records, routing work and sending follow-ups. AI handles the reading, sorting and drafting; your team approves what needs judgement.
Request arrives by form or email
SystemAI reads it, checks it against policy and fills the record
AI agentManager approves exceptions
Human approvalPO raised and requester notified
SystemAI workflow automation combines workflow rules with AI that can read, classify and draft, so work moves without someone copying, chasing and checking by hand.
Read emails, forms and documents, and turn them into structured records.
Send each request, lead or ticket to the right person or queue.
Apply your rules, and escalate exceptions to the right approver.
Chase pending items and send reminders before deadlines slip.
Compile daily status and summaries from the records the workflow creates.
Keep CRM, accounts, HR and helpdesk records in step with each other.
For a scoped use case: a working demo in week one, implementation in week two, and Phase 1 complete by week three or four. You see the demo before you pay anything.
How the work runs today, who touches it, and where time goes.
Which steps suit AI, which suit fixed rules, and which stay with a person.
The workflow and AI steps, connected to your systems.
Run on real work, check against success measures, then extend.
Sixty One Steps works across AI automation, custom software and business-system integration. We start with your processes and existing tools, then define the data, rules, integrations and human decisions an implementation needs.
It combines workflow rules with AI that can read, classify and draft, so a business process runs with fewer manual steps. People still approve wherever the process calls for it.
Rule-based workflows and RPA follow fixed steps and struggle with unstructured inputs such as emails, PDFs and free-text requests. AI can handle those inputs. We use each where it fits best.
High-volume, repetitive processes with clear rules and frequent handoffs, such as request approvals, order updates, onboarding checklists and follow-ups.
Not necessarily. We work with the systems you already use where they allow integration, and confirm the options during scoping.
A working demo in week one, implementation in week two, and Phase 1 complete by week three or four. See agentic AI consulting if you are still choosing a process.
You see a live demo before any payment.
Tell us how the work moves today. We will show you which steps AI can take on and where your team stays in control.