We are an Zoho Authorised Partner

As authorised Zoho Partner, we help brands adopt the full suite of Zoho products.

Sixty One Steps is an end-to-end provider of Zoho implementation services, including consulting, design, implementation & support. We are Certified Zoho Partners helping your business to adapt to various Zoho products to the best of its potential improving your cloud ROI, delivering higher business value, and increasing product penetration.

Our application expertise, automation capabilities & constant experiences enable us to deliver value to you faster and at scale to resolve your most complicated business obstacles. As Zoho implementation partners, we bring the full breadth of SOS capabilities to Zoho One Projects, including experience design, integration, automation, compliance, controls and more.

Zoho Services



As your Zoho consulting partner, we understand your business requirement and offer process mapping.



We divide our Zoho implementation strategy as - planning, analysing, designing, validating and deploying.


Custom Solution

Each business is unique; hence we deliver custom solutions for a seamless user experience.



Our Zoho training services empowers your team with product knowledge and best practices of the software.

Why choose us as your Zoho Partner?


We strive to leverage all features of the Zoho platform to meet solution requirements.


We will help you migrate data from your current operations into Zoho for a seamless user experience


We will integrate Zoho with core business systems or cloud platforms such as AWS, Google & Microsoft Azure.


Apart from training your team, we will provide support services in the software transition with user documentation.


We will align, configure & customise Zoho implementations along with your current business setup.


Our Zoho implementation cost is customised as per project, and payment terms are flexible.

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our process

Our process is a flexible framework that adapts, evolves and responds to your needs. It is the streamlined result of multiple successful Zoho implementations delivered.


Business or requirements analysis

  • Business analysis is what we start with when creating a custom application or customising an existing application for internal use. We hold individual or group interviews with stakeholders to collect or elicit their requirements.
  • Interpret the requirements, including conflicting ones, and prioritise them to deliver the most demanded functionality first.
  • Present the prioritised business, functional and system requirements in a detailed report and finalise the aligned vision of the business and technological aspects of the application from the respective business heads.
  • Stay in touch with the admin users throughout the entire project to maintain the changing or arising requirements.
  • Prepare and process SOW's, SLA's, NDA’s, and Contracts as expected by the company.


  • Based on the requirement perform a in depth analysis of the Zoho platform capabilities, limitations, and restrictions as per the Zoho plan the customer is on or will be choosing.
  • Discuss with level 1, 2 & 3 Zoho Support to evaluate or work around the restrictions to be able to cater to the customers’ requirements.
  • Keep in loop with the business heads of the Zoho platform restrictions if any that would hinder our deliverables.

UI / UX Design & Development

  • We make Zoho applications user-friendly and highly responsive by mapping out user journeys.
  • Build and customise apps with comprehensive functionality in a agile manner and quickly adapt to the customer’s new or changing requirements, we build a ready-to-use functionality baseline first. Deliver other features, adding them on the end-users’ or product owner’s demand.
  • This allows users to start using an app as soon as possible and leverage new features right after they are rolled out.
  • Prepare a launch checklist.
  • Roll out the Demo or First version for testing. Based on the feedback, update the app for bugs, other changes and final updates based on a launch checklist
  • As soon as the customer accepts the application, it is migrated to the production environment and is made available to end-users.

User training & After-launch support

  • We provide hands-on training sessions to end users to increase user adoption of custom applications.
  • We deliver after-launch support to custom applications for internal use as per the contracts.
  • We tune the application’s features and take measures for user adoption beyond user training and reactively resolve user issues.


How do you assess the business for Zoho solutions?

During the initial discovery call, we will talk to the respective stakeholders or the concerned member of the organisation to know the exact problem that needs to be addressed and suggest a solution after understanding the overall ecosystem of the business.

Will all the solutions be offered only on the Zoho platform?

No. We have partnered with multiple SaaS companies and would suggest the best option per your requirements and budget.

How is Sixty One Steps affiliated with Zoho?

Sixty One Steps is a Zoho-certified Consulting Partner. Zoho does not own us, but we partner with Zoho to help companies adopt its products and tailor them to their needs. We provide expert implementation services, training, and support to familiarise you with the software. We also develop our custom solutions on the Zoho platform to satisfy your organisation's particular needs.

Does Sixty One Steps provide custom solutions for Zoho?

Our team of proficient architects and developers build custom solutions within Zoho based on your needs.

Does Sixty One Steps offer training & support for my organisation?

Yes, we provide support & training for your team so they can learn about the products and get the most out of their Zoho experience.

How long does a Zoho implementation take?

A Sixty One Steps implementation can take a couple of weeks or several months, depending on the size of your business and the project's scope.

What is included in a QuickStart Package?

A QuickStart Package is a Zoho implementation package that consists of a fast-track deployment, basic system configuration and set-up data migration, and essential training. It's best for small businesses looking to start with Zoho quickly & efficiently for a single group of users. We deliver QuickStart Packages for Sales Cloud, Service Cloud, Customer Communities, and Marketing Cloud.

What is the advantage of using a consulting partner like Sixty One Steps to implement Zoho?

With Zoho, one size does not fit all. Each organisation is different, so it's critical to tailor the technology to your business goals. The right Zoho partner is highly knowledgeable and experienced in the ins and outs of Zoho. They will outperform an internal team and customise the platform to suit your needs to get the most ROI from Zoho. Working with a certified consulting partner like Sixty One Steps will ensure that your implementation is stress-free and smooth. To learn more about us, contact us.

Do we have to pay for the initial consultation?

No, we will not charge you for the initial consultation.

How is your price structured?

If subscribing to any product subscription, we encourage you to pay the platform directly (e.g., Zoho, AWS or Freshworks). We will charge for the consultation, implementation and customisation. Based on the request, we will create an estimated hour to complete the requirements and charge per hour. We are open to pricing project basis if you do not want hourly billing.

Are there flexible payment options?

You will have to pay us an initial advance to kick-start the project. As we complete each phase, we will raise an invoice. Our payment terms are negotiable, and we are flexible with them.

Will NDA be signed if required?

We will sign an NDA / contract if your organisation requires it.

What does a Zoho consultant do?

A Zoho consultant helps companies implement or optimise their Zoho investment within their organisation. For example, at Sixty One Steps, our consultants will meet and discuss opportunities with potential clients looking to enhance or customise their Zoho experience. Once a client signs on for an assignment, the team analyses & researches their company data, makes recommendations, initiates development & implementation, and remains in close contact with them through the completion of the project.

How does Zoho work?

Zoho allows firms to streamline their business processes & operate customer relationships by concentrating on sales, service, marketing, and commerce. It keeps your data organised & secure while delivering reports with effective analytics. Zoho's automation components include tracking leads, managing emails, assigning tasks, notifications, approvals, and more. It also contains all an organisation's customer interactions through different communication forms, including phone calls, site email enquiries, communities, & all social media channels.

What are the benefits of using Zoho?

Zoho helps businesses accelerate efficiency and productivity, ultimately increasing revenue and growth by organising data & automating company processes. Here are reasons why you should use Zoho:

  • Close more deals
  • Get more leads
  • Better data management
  • Efficiencies through automation
  • Ability to strategically up-sell and cross-sell
  • More effective marketing
  • Better customer experience
  • Improved team collaboration
  • Improved visibility
What's the difference between Zoho and other Platforms?

Zoho is an established full-feature business suite that offers a wide variety of solutions for sales, service, marketing, and beyond that can be customised and scaled to meet the needs of both small and large businesses. With over 20 years in business, Zoho continues to make breakthrough technology, such as blockchain and artificial intelligence, easy and accessible for everyone. It also offers clients access to its immense App marketplace, which makes installing third-party integrations relatively painless. Zoho also provides a free online website called Trailhead that includes modules and videos to help you learn how to navigate the platform.

Is Zoho suitable for me?

Zoho provides a wide variety of solutions for everyone, no matter your industry or the size of your business. Whether it's sales, service, or marketing, Zoho covers all elements of customer relationships, so you don't have to strain time or money on other software development or hardware infrastructure. You can start to increase productivity & grow your business through its fully customisable editions, such as Essentials, Professional, Enterprise, and Unlimited. To find out which license and solution are suitable for you, contact us by calling.

How much does Zoho cost?

Zoho works on a subscription base, and its cost depends on the size of your business and what licenses you decide to purchase. To learn more about the cost of Zoho for your business, contact us by calling.

What can I expect as a Return on Investment from Zoho?

Once implemented, our clients have seen a substantial boost in sales revenue & customer satisfaction. Because Zoho operates on the cloud, you'll save a lot of money by not investing and maintaining costly hardware, as Zoho provides more efficient IT infrastructure management. In addition, you can use analytics features to track the ROI of your product and campaigns. Picking the right consulting partner has much to do with the results you'll experience. Browse our Success Stories here.

Is Zoho easy to use?

Yes, Zoho is easy to use. It's like riding a bicycle. You might be negligibly daunted at first, but it's relatively simple once you get the hang out of it.

What is required to learn Zoho?

You don't require a degree in computer programming to understand Zoho. Anyone can learn how to utilise Zoho. Whether you're an admin, developer, user or partner using the trial, you can learn how to use Zoho through its free online modules.

Why is Zoho so popular?

Zoho CRM is used worldwide because people trust it. Zoho offers secure and customisable solutions for small businesses to large enterprises to fit everyone's business goals. That's why it's used by over 100,0000 companies worldwide, including Amazon, Adidas, Unilever, T-Mobile, and many more.

Will my data be secure in Zoho?

Yes, Zoho uses various methods, including data encryption, server authentication & some of the most advanced technology for Internet security. Zoho ensures that your data is always safe, secure, & available only to registered users within your organisation. Plus, keep your information forever with auto backups.

Does Zoho work for small businesses?

Yes, Zoho's products scale quickly to meet the needs of any size of business, from sole proprietorships to global enterprises. Enjoy every Zoho product's benefits and advantages, regardless of size.

Speak to us!

Reach out to us for any of your Zoho related queries! We will guide you through your cloud journey with Zoho.

Sixty One Steps

We empower brands to adopt technology in the age of digital transformation as Zoho Partners Chennai.


Get in touch

Tel: +91 99620 61061

Drop us an email at: hello@sixtyonesteps.com

Find us

Sixty One Steps Advertising Pvt Ltd
W660, IVth Ave, Anna Nagar West Extn
Chennai - 600101, TN, India.